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European Journal of Training and Development, vol. 38 no. 1/2
Type: Research Article
ISSN: 2046-9012

Content available
Book part
Publication date: 17 May 2017

Abstract

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Developing Leaders for Positive Organizing
Type: Book
ISBN: 978-1-78714-241-1

Content available
Book part
Publication date: 14 May 2013

Abstract

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Advances in Positive Organizational Psychology
Type: Book
ISBN: 978-1-78052-000-1

Article
Publication date: 26 April 2013

Lynn R. Offermann, Tessa E. Basford, Raluca Graebner, Sumona Basu DeGraaf and Salman Jaffer

The present study aims to apply the construct of microaggressions to organizational contexts by examining perceptions of discrimination in ambiguous interactions between White…

1848

Abstract

Purpose

The present study aims to apply the construct of microaggressions to organizational contexts by examining perceptions of discrimination in ambiguous interactions between White supervisors and Black subordinates and their impact on work outcomes under varying conditions of leader fairness.

Design/methodology/approach

US participants (N=387) responded to scenarios describing supervisor‐subordinate interactions involving subtle to blatant discrimination, after being told either that the supervisor had a history of fair, equitable treatment of subordinates or that the supervisor had a history of unfairness and inequity.

Findings

Leader equity impacted discrimination perceptions, affording leaders greater benefit of the doubt in ambiguous interracial interactions. For all levels of microaggression severity, microaggressions were perceived less when the supervisor had a reputation for equity and fairness; expected work outcomes were also better when the supervisor had a reputation for equity and fairness at all levels of microaggression severity.

Research limitations/implications

As blatant discrimination grows more and more unacceptable, examining the subtle and sometimes unintended aspects of workplace discrimination is increasingly important. The authors’ results suggest that a leader's reputation for equity and fairness may mitigate the effects of racial slights.

Originality/value

To the authors’ knowledge, this is the first study to examine the impact of leader equity on microaggressions and the first to empirically explore the impact of microaggressions on work outcomes. Their results suggest the importance of establishing leader reputations of fairness and training staff to recognize even subtle forms of discrimination and exclusion.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 32 no. 4
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 8 December 2020

Yeunjae Lee, Weiting Tao, Jo-Yun Queenie Li and Ruoyu Sun

This study aims to examine the effects of diversity-oriented leadership and strategic internal communication on employees’ knowledge-sharing behavior during a crisis situation…

5979

Abstract

Purpose

This study aims to examine the effects of diversity-oriented leadership and strategic internal communication on employees’ knowledge-sharing behavior during a crisis situation, coronavirus (COVID-19) outbreak in particular. Integrating knowledge sharing research with internal crisis communication literature as well as self-determination theory, the mediating roles of employees’ intrinsic needs satisfaction are also identified.

Design/methodology/approach

An online survey was conducted with 490 full-time employees in the USA across industry sectors during the COVID-19 outbreak.

Findings

Results suggest that diversity-oriented leadership contributes to transparent internal communication during a crisis and increases employees’ satisfaction of autonomy, competence and relatedness needs. Transparent internal communication also increases employees’ intrinsic needs satisfaction, which in turn fosters their job engagement and knowledge-sharing behavior during the crisis.

Originality/value

This study is one of the earliest studies to demonstrate the effectiveness of diversity-oriented leadership and strategic internal crisis communication in enhancing employees’ knowledge-sharing behavior, especially in the context of COVID-19.

Article
Publication date: 13 June 2022

Eileen Aitken-Fox, Jane Coffey, Kantha Dayaram, Scott Fitzgerald, Stephen McKenna and Amy Wei Tian

The purpose of the paper is to investigate how human resource professionals (HRPs), in a variety of organizations, responded to the crisis brought about by the event of COVID-19…

Abstract

Purpose

The purpose of the paper is to investigate how human resource professionals (HRPs), in a variety of organizations, responded to the crisis brought about by the event of COVID-19. In particular, it aims to show how organizations, across all sectors, in Western Australia responded with urgency and flexibility to the crisis and showed “resilience in practice”.

Design/methodology/approach

The study is based on 136 questionnaire responses, 32 interviews and 25 managerial narratives. The mixed qualitative methodology was designed to enable an investigation of the impact of COVID-19 and the response of HRPs.

Findings

HRPs have responded with agility and flexibility to the impact of COVID-19. They have done so through extensive trial and error, sometimes succeeding, sometimes failing. They have not simply activated a preconceived continuity plan.

Research limitations/implications

The research indicates that resilience is an ongoing accomplishment of organizations and the people in them. The objective was description rather than prescription, and the research does not offer solutions to future pandemic-like situations.

Practical implications

The research suggests that, given the impact of COVID-19 on organizations, HR practices, processes and policies will need to be thoroughly reconsidered for relevance in the post-COVID world. Possible future directions are highlighted.

Originality/value

The research considers the actions of HRPs as they responded to a global crisis as the crisis unfolded.

Details

Personnel Review, vol. 52 no. 6
Type: Research Article
ISSN: 0048-3486

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